My Customer Service Pledge Of Excellence to You
- I will seek to over-deliver on my promises to my customers.
- I will endeavor to understand my client and audience needs, problems, and ambitions in hopes of serving them with information that can help them achieve their goals.
- I will provide a minimum of a 30-day money back guarantee on all of my products and programs, and I will not make my customers jump through hoops or endure hardships or humiliation in order to receive refunds.
- I will provide customer support for all of my products and programs.
- I will respect the privacy and confidential information of my clients and customers.
- I will not participate in any forum or agreement that engages in illegal activity, marketplace collusion, or discrimination on the basis of age, race, creed, color, sex, national origin, religion, or any other factor.
- I will honor my customer’s financial situations and not seek to persuade them into spending money they do not have or that could lead to their financial ruin.
- I will post contact information on all of my sales pages and in all of the receipts/confirmations that my customers receive so that they can always find a way to easily contact my office.